Super Star® Rewards Mobile Application
Privacy Policy

This privacy policy governs your use of the Super Star® Rewards mobile software application (“SSR”).   

SSR includes features, functionality and content such as:  the ability to locate Carl’s Jr. and Hardee’s restaurant locations, record your visit to Carl’s Jr. and Hardee’s restaurant locations, redeem points earned for visits to Carl’s Jr. and Hardee’s restaurant locations for mobile coupons and view Carl’s Jr. and Hardee’s restaurant menus.

Please carefully read this privacy policy.  By using SSR, you agree to the following:
What information does SSR collect and how is it used?

Carl’s Jr. Restaurants LLC and Hardee’s Restaurants LLC (collectively, “Restaurants”) are very sensitive to the privacy concerns of SSR users.

SSR collects the following personally identifiable information from users:

-First and Last Name
-Email Address
-SSR Password
-City of Residence
-Date of Birth
-Mobile Phone Number (optional)

In addition, SSR may collect certain information automatically, such as a user’s TCP/IP address, mobile device model, user mobile device’s unique device ID, the IP address of a user’s mobile device, user mobile operating system, the type of mobile Internet browsers used, and information about the way users use SSR.

Certain non-personal information of users may be recorded by the standard operation of Internet servers of Restaurants. This information is primarily used to provide an enhanced online experience for users. Other uses of this information include internal review of the number of SSR users, but only in an aggregate and non-personally identifiable form.

When you complete forms online or otherwise provide information in connection with SSR, you agree to provide accurate, complete and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If Restaurants, in their sole discretion, believes that any such information is untrue, inaccurate or incomplete, Restaurants may prohibit you from further participation in SSR and pursue any appropriate legal remedies. 
Do third parties see and/or have access to information obtained by SSR?

Yes.  The personally identifiable information listed above (with the exception of the SSR Password) may be shared by Restaurants with their affiliates and third-party service providers, including 72andSunny LLC (marketer of SSR),  The Nerdery (developer of SSR), Fishbowl Inc. (email administrator) and Restaurants’ respective affiliates and franchisees, and with vendors that help access and manage the information (all of the foregoing are hereinafter referred to collectively as "Authorized Recipients"), but in all instances the information will be used only for the purposes enunciated in this policy.

Specifically, this information may be used: (1) to help Restaurants better understand users' use of SSR; (2) to respond to specific requests from users; (3) to provide notices to users, such as marketing information, discount coupons and new product offerings; and (4) to protect the security or integrity of the site. Unless otherwise disclosed during the collection, this information will not be sold, transferred or otherwise disclosed to anyone other than Authorized Recipients, except where disclosure is required by law, regulation or governmental request, to avoid liability, or to protect the rights or property of any of the Authorized Recipients.
To the extent that any of the websites accessible through SSR has different practices, those different practices will be applicable at those sites. Restaurants are not responsible for the practices, policies or content applicable to these third party sites. Inclusion of a link to another site does not imply endorsement by Restaurants.
Does SSR collect precise real time location information of the device?

Yes.  SSR does collect precise information about the location of user mobile devices.
What are my opt-out rights?

You may opt-out of all information collection by uninstalling SSR. You can stop all collection of information by SSR by uninstalling SSR. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

It is the policy of Restaurants that SSR should not be downloaded or used by users under 18 years of age.

Restaurants do not use the Application to knowingly solicit data from or market to children under the age of 13. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact Restaurants at Restaurants will delete such information from our files within a reasonable time.


Restaurants are concerned about safeguarding the confidentiality of user information. Restaurants provide physical, electronic, and procedural safeguards to protect information it processes and maintains. For example, Restaurants limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve SSR. Please be aware that, although Restaurants endeavor to provide reasonable security for information they process and maintain, no security system can prevent all potential security breaches.


This Privacy Policy may be updated from time to time for any reason. Restaurants will notify you of any changes to our Privacy Policy by posting the new Privacy Policy within SSR. Users are advised to consult this Privacy Policy regularly for any changes.

Your Consent

By using the Services, you are consenting to our processing of personally identifiable information and automatically collected information as set forth in this Privacy Policy now and as amended by Restaurants. "Processing," means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States.

If you have questions regarding the privacy policy, please write to:

This policy is effective as of May 28, 2013.